Download Before Your Trip How to Use Japans Top Taxi

Traveling in Japan can be a seamless experience, especially when it comes to using taxis, thanks to the availability of user-friendly taxi apps. One of the most popular and efficient taxi apps in Japan is GO, which simplifies the process of hailing a taxi, even for non-Japanese speakers.

Downloading and Setting Up the GO Taxi App

Before your trip to Japan, it is highly recommended to download the GO taxi app. This app is available for both iOS and Android devices and can be downloaded from the respective app stores.

• Registration: While you can download the app anywhere, you may need to be physically in Japan to complete the full registration process. This includes setting up your payment method, such as a credit card or Apple Pay.
• Language Support: The GO app is available in both English and Japanese, making it easy for foreign visitors to navigate and use.

How to Use the GO Taxi App

Using the GO taxi app is straightforward and designed to minimize any language barriers.

• Booking a Taxi: Open the app, set your pickup and drop-off locations, and select the type of taxi you need. The app allows you to choose from various options, including sedans, minivans, and even taxis with sliding doors for easier access.
• Estimated Arrival Time and Fare: Once you have set your locations, the app will provide you with an estimated arrival time and fare, helping you plan your journey.
• Cashless Payments: Payment can be made directly through the app using your pre-registered credit card or Apple Pay, eliminating the need for cash.

Key Features of the GO Taxi App

The GO app offers several features that make it particularly useful for travelers.

• Multiple Taxis: You can request multiple taxis at once, which is handy if you are traveling in a large group.
• Advance Reservations: The app allows you to make advance reservations, ensuring that a taxi is available when you need it.
• Confirmation Number: When the driver arrives, they will ask for your ride's confirmation number to ensure they are picking up the right passengers. This eliminates any need for communication in Japanese.

Traditional Methods of Hailing a Taxi

While the GO app is highly convenient, it's also good to know the traditional methods of hailing a taxi in Japan.

• Taxi Stands: Taxis can be found at stands outside train stations, hotels, shopping malls, and major landmarks. When you arrive at a taxi stand, respect the order of the line and wait for your turn.
• Hailing from the Road: To hail a taxi from the road, look for a taxi with the sign "空車" (vacant) in red. Wave your arm to get the driver's attention, and the taxi will pull up with its hazard lights on. The door will automatically open for you.

Tips for Using Taxis in Japan

Here are some tips to keep in mind when using taxis in Japan.

• Automated Doors: Do not open the taxi doors yourself. The driver controls the doors automatically, which is part of the standard service in Japan.
• Destination Address: If you are not using the app, it is helpful to have your destination address written in Japanese to show the driver. However, if you have booked through the app, the driver will already have your destination preloaded.
• No Tipping: Tipping is not expected or accepted in Japan. The fare displayed at the end of your ride is all you need to pay.
• Payment Methods: While many taxis accept credit cards, cash is still the most common payment method. IC cards like Suica or Pasmo are also widely accepted in larger cities.

Types of Taxis Available

Japan offers various types of taxis to cater to different needs.

• Sedans: These taxis can seat up to four passengers and are the most common type.
• Minivans: These can seat up to six passengers and are ideal for larger groups or those with more luggage.
• Toyota Japan Taxi: These taxis have a larger interior and are suitable for people using mobility aids or those with baby prams or strollers.

Fares and Additional Charges

Fares in Japanese taxis are calculated by the running meter, with some exceptions for fixed-rate routes to airports and major sightseeing spots. There is also a late-night surcharge added between 10 p.m. and 5 a.m..

• Fixed-Fare Airport Transfers: For airport transfers, you can request a fixed fare to your destination. This is particularly useful for long rides from airports like Narita and Haneda.

By understanding how to use the GO taxi app and being aware of the traditional methods and tips for hailing a taxi in Japan, you can ensure a smooth and hassle-free transportation experience during your trip.